A virtual agent for your Microsoft customer service questions
Welcome! I'm an automated service agent available 24/7 to answer questions about Microsoft Customer Service.
Type your question or topic in the space below and click Ask or type ? to see how I can help you or "topics" for a complete list of other help topics.
Tips & Reminders:
Ask one question at a time.
Keep your questions simple and short.
If the answer seems unrelated to your question, try rewording your question.
Do not enter any personal information such as name, email, credit card number, etc.
This chat session is logged to improve our service.
how do I install Internet Explorer 9
I have multiple topics related to your question. Please pick from the following:
Prerequisites for installing Internet Explorer 9
How to solve Internet Explorer 9 installation problems
How do I install Internet Explorer 9?
Where is the File menu bar in Internet Explorer 9?
Where are the Favorites button and the browsing history in Internet Explorer 9?
Where are the Favorites, Command, Menu, and Status bars in Internet Explorer 9?
How do I get to my favorite websites fast in Internet Explorer 9?
Are there any keyboard shortcuts in Internet Explorer 9?
What are the system requirements for running Internet Explorer 9?
Does Internet Explorer 9 work with Windows XP?
Make a selection by clicking on a menu item or type
for more options.
Activation | Product Key | License | Genuine
Microsoft Account FAQ
Troubleshoot error messages
Hoax and scam emails
how do i change default webpage
How can I get help with a virus?
Can’t send email