A virtual agent for your Microsoft customer service questions
Activation | Product Key | License | Genuine
Microsoft Account FAQ
Troubleshoot error messages
can you help me
Hoax and scam emails
Welcome! I'm an automated service agent available 24/7 to answer questions about Microsoft Customer Service.
Type your question or topic in the space below and click Ask or type ? to see how I can help you or "topics" for a complete list of other help topics.
Tips & Reminders:
Ask one question at a time.
Keep your questions simple and short.
If the answer seems unrelated to your question, try rewording your question.
Do not enter any personal information such as name, email, credit card number, etc.
This chat session is logged to improve our service.
Windows Live Hotmail Issues
I have multiple topics related to your question. Please pick from the following:
Technical Support Options
Windows Vista Support
SQL Server Technical Support
Report a Microsoft Web Site Error
Troubleshoot Windows Update Issues
How to solve Internet Explorer 9 installation problems
How do I solve Internet Explorer 8 installation problems?
Why can't I see the pictures on a website in Internet Explorer
Network Connectivity Support
Make a selection by clicking on a menu item or type
for more options.